Capture
Email, WhatsApp, forms, audio transcripts, spreadsheets or documents.
See the architecture, extraction logic, validation guardrails and deployment checklist behind a practical AI Shadow Pipeline for B2B operations.
“Need 50 valves and 200m of hose delivered next Friday.”
Use this as the operating model before choosing tools or integrations.
Email, WhatsApp, forms, audio transcripts, spreadsheets or documents.
Items, quantities, SKUs, urgency, deadlines and delivery constraints.
Price table, minimum order, margin rules, stock and missing information.
Escalate exceptions, discounts and sensitive decisions before execution.
Send approved structured data to the CRM, ERP, spreadsheet or internal system.
The extraction layer should only capture explicit information. Ambiguous quantities or unidentified products are flagged for clarification instead of being invented.
{
"urgency_level": "MEDIUM",
"items": [
{
"item_description": "Heavy Duty Valve",
"quantity": 50,
"matched_sku": "VALVE-HYD-02",
"status": "VALID"
}
],
"internal_alerts": null
}